Frontier Bank is a local, community-driven bank. Our mission is to serve individuals and businesses with care, confidentiality, and convenience since opening in Rock Rapids, IA in 1932. At Frontier Bank, we treat you and our relationships with our members as a BIG DEAL®.
Our life is built on relationships. From the day you are born your life is a series of building relationships with everyone you meet. The strongest relationships that we build are the ones where we are not asking for something but giving of our time or talents. This comes from a genuine interest in the other person, and what drives them.
That is what sets Frontier Bank apart from others in our marketplace. We genuinely want to get to know you, your business, and your needs. We do not want to SELL you our products, no one wants to feel like they have been sold, they want to have the best product or service for their needs.
When you are operating any small business, you need to understand our financial statements, products, and sales process and work with a banker to form a great partnership to make decisions. We are living in a world that changes quickly. It is important to have a banker that takes the time to understand your business and ask questions that make you think about your efficiencies. Frontier Bank is a local community bank that understands the importance of a strong customer relationship.
At Frontier Bank, our staff is truly here to get to know you and see what they can do to help facilitate your needs. The big banks have a one size fits all system, you are just another checking account number that uses X, Y, or Z tools to do your banking. By getting to know a Frontier banker you will find that before we even mention one of our tools, we are asking you about you and your business.
We want to make sure that we have products and tools to fit your specific needs. On top of that, we will help you find the right products and then take the time to come out to you or your company and help set up and train you on the new system.
If you have a problem or a question about one of our products or services, you are not calling a 1-800 number and clicking through a robotic call cycle, you are calling your banker directly and they are more than happy to take a minute and help you through the situation.
In my 34 years of banking experience, working for banks of varied sizes, the relationships that are built at the community banking level are the ones that last. We get to know you and work within our system to use products and services that are best for your situation. We want all our customers to feel like their banker is just another one of their friends here in the community and they can come to them to discuss their concerns about their banking needs.
We understand that all Banks are after the same piece of the pie and that customers have choices, that is why these relationships are so crucial and why Frontier Bank prides itself on having bankers that want to build these relationships with everyone that walks through our doors.
Stop by your local Frontier Bank location or learn more about us here.
Director of Sales
& Business Development